Question

When can I get a 5mx/Revo version of Backlite+

Answer

Backlite+ 2.3 is still in development. Epocplus apologies for the delay but we're trying to make it 5mx AND Revo compatible. The Revo version will have a different name and will be freely downloadable as freeware from www.Revoworld.com.

Problem

I am trying to run Backlite+, Shortcut or Extrabars on a Series 5mx and am getting errors.

Solution

Versions prior to 1.20 for ExtraBars, 2.20 for Backlite+ and 2.00 for Shortcut, were not fully mx compliant. Download the latest versions now.

 Problem

When trying to hide/show applications on bars, some application icons don't hide correctly.

Solution

This is a known issue with certain applications. Unfortunately these applications are not compatible with EB's hide feature. 

 Problem

I'm getting Error -112 reports when trying to add an extrabar shortcut to a bar

Solution

There is a bug in build 148 with the length of the bar names. Shorten the extrabar name to 15 characters then try again. 

Problem

After showing the extrabars list and switching to another application, I can't get EB back again without switching to it via the standard Extras bar

Solution

This is a known issue with Build 147. The next build of version 1.20 fixes this and will be available shortly.

Problem

Ctrl+Space is not working as a hotkey in the task switcher

Solution

This is a known issue and is fixed in Build 148.

Question

How do I make macros appear in the Plugins menu?

Answer

Copy the macro OPO file into a folder called PluginMacros in the ExtraBars folder x:\system\apps\ExtraBars where the ExtraBars.APP file is installed.

Question

When installing a new version via SIS files, do I have to remove the older files and if so, which ones do I keep?

Answer

You do not need to uninstall previous versions. Simply run the SIS install and ExtraBars will be installed over current installations. If you do remove the previous version, retain your ExtraBars.reg file plus all files in the \data subfolder of the ExtraBars application folder, to ensure your data is saved.

Problem

Some Macro5 macros don't work properly. SaveMail is on example where it displays an error message about missing procedures.

Solution

Download this Macro5 library file. It is an update for Macro5 2.40 and fixes this problem.

Problem

When I run Pascal Nicolas' FreeMem from ExtraBars, strange things happened when it's finished where the Extrabar that was displayed disapears but the menus are available.

Solution

Only add MACRO OPO files as macros in ExtraBars. Freemem is not a macro but a normal OPO file so add it as a DOCUMENT within ExtraBars.

Problem

When I launch a shortcut, the problem wizard appears with the error -42. The only way out is to close Extrabars.

Solution

Check your preferences in the system screen. Make sure the default documents folder exists or select another.

Problem

I have added a new application to my series 5 but ExtraBars is not showing it in the application lists for adding and editing an application shortcut.

Solution

You must refresh the application list after adding or removing an application. Use the FILE menu and select UPDATE APPLICATIONS.

Problem

I cannot find a way of hiding and showing applications from the real Extras bar.

Solution

When you add or edit an application shortcut, you are able to select the status of the application on the real Extras bar.

Problem

When I switch on with the Backlight support enabled, the Backlight only comes on every other time I switch on.

Workaround

You may have a PowerON bar with no shortcuts, and the launch PowerON bar option is checked in the power on preferences. Uncheck the option to fix this.

Problem

After I create a template shortcut, subsequent shortcuts I create all have italic captions.

Workaround

Use Ctrl+B to refresh the bar.

Problem

After I add a shortcut, move it, and switch to another bar, returning to the original bar shows two cursors.

Workaround

Use Ctrl+B to refresh the bar.

Problem
(all versions)

When I copy the sticky note and go to another application and do a "paste", I see the message "Nothing to paste" or the last text I copied before the sticky is pasted instead.

Solution

Pasting between Backlite+ and other applications is not supported in the current betas.

Problem
(2.10)

After I exit Backlite+, and reopen, the last jotpad is always blank.

Workaround

Always add an extra blank page to the end of the jotpads before exiting.

Problem
(2.20)

When I add a Backlite+ macro with more than one macro procedure inside, Backlite+ always defaults to running the first procedure and ignores the procedure setting.

Solution

There is no solution at this time. Backlite+ 2.1 supported specific procedure settings but compliance with EScript means that the first procedure is always used.

Problem

When I try to access a database using an EScript macro and ExtraBars or another macro application, I get "already open" errors and close errors in both my macro and the macro application afterwards

Solution

Psion datafiles use letter assignments to handle the datafile. Some of these may be in use by the macro application itself and will be causing the problem.

Problem

I use the STOP command in my macro when the user cancels the macro, but the whole of ExtraBars closes too!

Solution

You MUST NOT use the STOP command in macros. When a macro is launched by any macro app (Macro5, Navigator, Assistant, Hotkeys), the macro code becomes part of the application itself. Issuing a STOP command will therefore kill the main app!